Software for grocery retail and food companies

Typical problems: orders, master data, manual handoffs

These are the operational pain points we run into most often, and the ones the Tigullio Carni project started from:

• Inconsistent order requests: each store orders its own way, by phone, email or Excel sheet, and someone has to retype it all.
• Scattered master data: products and price lists live in several files, with duplicated data and information lost between departments.
• Errors in the handoffs: between store, processing plant and wholesale, every manual step eats up time and causes avoidable errors.
• Order status that is hard to trace: who ordered what, when, and whether the order has been fulfilled.

Typical modules, linked to each other

The first five are the modules the AM Innovation wizard suggests when the industry is Retail / Grocery; companies that also produce add traceability. Each one is a data record, and the value is in the links: a replenishment order starts from a store, lists items from the price list and draws on stock levels.

• Stores: the list of stores, with the details of each one. Every order starts here.
• Items & price lists: a single master list of products and prices, the same for every store.
• Stock levels: how much of each item there is, and where.
• Replenishment: the stores' orders, each with its status (draft, confirmed, fulfilled).
• Promotions: the offers, with their period and the items involved.
• Batches and processing, for companies that produce: traceability of batches, processing steps and quality checks, one of the application areas in food & agriculture.

The Tigullio Carni case: digitizing orders and operational processes

At Tigullio Carni S.r.l. (Large-scale retail / Production), order requests came in inconsistent formats, master data was scattered and the processes were error-prone. AM Innovation built a web application and a mobile app for product management, order collection, the processing plant and the wholesale business. The results:

• +50% time saved
• +80% efficiency in preparing and fulfilling orders

How to get started: from a free prototype to the software

The first step can be a free prototype: you leave your email, receive a personal link to the guided wizard and, by answering simple questions, get a first working version of the web app, online for 14 days. No technical skills required.
If the project moves forward, the work follows four phases:

• Process analysis: we map the way you work today, from the stores to the people who fulfill orders, and pinpoint bottlenecks, duplicated effort and opportunities to automate.
• Design: architecture, workflows, interfaces and priorities, sharing prototypes and technical choices as we go.
• Iterative development: releases in steps you can verify, with feedback from the people who do the work throughout the project.
• Support and evolution: maintaining and extending the solution as your business process grows and changes.

Integration with the tools you already use

The custom business software connects to the tools your company already uses, such as your ERP, business software, cloud services and existing APIs, so data is not duplicated. Whether and how each system can be connected depends on the system itself: we check it during process analysis, before any development.